Our services

IT manager

Managed IT Services

Every company would love to have an on-staff IT department, with skilled technicians and experienced tech leaders to help manage IT operations, plan for the future, and ensure success in a business. However, in today’s market, maintaining an on-staff IT department is a huge challenge for most small and mid-size businesses. Between high salaries, limited candidates, and a highly competitive market, it can be nearly unfeasible for an SMB to have a quality IT department.

This makes outsourced IT support an attractive option for many businesses. Rather than having to pay the salaries and benefits for multiple employees, plus the concern that in such a competitive market they could be gone the next week, businesses are turning to Managed Service Providers to handle their networks and data.

photo of computer cables

Business Telephone

The telecommunications landscape has changed.  Gone are days of copper phone lines and expensive PBX (Premise Based Exchange) phone systems.  Managed Voice (aka Hosted Voice) and VoIP phone systems have taken over and are here to stay.  Not only are these phone systems more cost-effective, they are also feature-rich and versatile.

There are a few technologies that have changed the way we do business and have made it possible for organizations to remain competitive in an ever-changing business environment. One of those technologies is Voice-over-IP with Unified Communications. It enables organizations to easily expand, support remote workers transparently, and make better contact with customers.

IT engineer with the management console between the server racks in the data center

Server and Backup Management

Descent Technologies offers comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely.

Every aspect of the network is monitored by remote IT support so issues can be detected before causing a problem.

Server crashes can affect any business.

Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.

IT Infrastructure Management

At Descent Technologies, we want to be your business partner. We value long-term, beneficial business relationships that allow us to grow together. Because of this, we reject the break-fix model. Break-fix costs more in the long run than Managed IT Support, as break-fix requires costly downtime before an issue is addressed.

Instead, we will be your IT department, proactively maintaining and monitoring all facets of your network, preventing issues before they occur. Since your costs are fixed, it’s in our best interest to prevent problems from arising, as opposed to the break-fix guys, who hope problems arise.

In addition, we do not partner with any specific vendors, as we believe every IT project is unique – there is no one-size-fits-all solution for IT problems.

Apple MacBook beside computer mouse on table

Network Security Solutions

Protect your business from cyber threats with our comprehensive network security solutions. We offer proactive monitoring, firewall management, and intrusion detection to keep your IT infrastructure secure and compliant with industry regulations.

white Samsung Android smartphone turned beside white earbuds on brown board

Cybersecurity Solutions

Protect your business from cyber threats with our comprehensive cybersecurity solutions. Our managed service provider offers industry-leading security measures to safeguard your IT infrastructure and data, giving you peace of mind and ensuring business continuity.